Privacy Policy

Last Updated: July 14, 2020 This Privacy Policy describes how Maymont Homes uses and discloses your personal information both offline and on the websites, apps, and services where this Privacy Policy appears or is referenced. This Privacy Policy does not apply to personal information Maymont Homes collects from its employees and contractors.
By accessing a Maymont Homes website, app, or service from which this Privacy Policy is referenced, you confirm that you have read, understand, and acknowledge the terms of this Privacy Policy. This Privacy Policy is not a contract and does not create any legal rights or obligations.
This Privacy Policy includes the following sections. You should read the entire Privacy Policy; however, you may use the links below to be directed to the information you are seeking.
  • We collect and use personal information from and about you. The information we collect depends on how you interact with us.

  • We use personal information as described here. We may use personal information for marketing, to respond to your requests, to provide you with services, to improve our products and services, to comply with our obligations, to administer our websites and services, for internal operations and security purposes, for hiring purposes, and as otherwise disclosed or permitted by law.

  • We collect personal information about you from various sources. These sources include collecting information directly from you and your device, from our vendors and other sources, and by combining information.

  • We share your personal information with other parties. For example, we may share personal information with parties including the Maymont Homes family of companies and business units, service providers and vendors who perform services on our behalf, our business partners and marketing companies, to comply with the law or to protect ourselves, our customers and others, or as part of a transaction.

  • You have certain choices about how we use your personal information. You can opt out of some of our uses of personal information. This includes certain of our online tracking and advertising tools, and our promotional email.


Maymont Homes (and the vendors and other parties we use to perform services on our behalf) collect, receive, and develop several categories of personal information about you depending on the nature of your interactions with us. For example:

We collect Contact Information. For example, we might collect your name, email address, account username and password, social media account handles, phone number, and mailing address.

We collect Commercial and Preference Information. We may collect information about your purchase history, retailer preferences, leasing details, apartment rental history, and your other transactions and preferences. We may also collect your comments that you post on our websites or blogs and your responses to surveys you complete. We may also collect information in connection with our loyalty programs and certain convenience services, including wheelchair and stroller rentals, delivery services, valet parking, and device charging services. In certain circumstances such as in the case of a residential home purchase or a rental or lease application, we may collect or ask you to provide additional personal information such as government-issued identification, financial information, employment information, and rental history information.
We collect Device, Internet, and Network Activity Information. If you use our websites or apps, we may collect information about the browser and device you are using, device identifiers, MAC address, and your IP address. We might also collect information about how you use our Wi-Fi network and other services, such as the websites you visit while using our Wi-Fi network. We might collect information at the site you came from, or the site you visit when you leave us. We may collect page interaction information (such as what areas of the websites you visit and for how long, what search terms you enter, and what products or content you view and click on), and methods used to browse away from the page. If you use our mobile apps, we may also look at how often you use the app and where you downloaded it.
We collect Location Information. We may automatically collect your precise GPS location when you access our apps or our websites, or when your Wi-Fi or Bluetooth-enabled device connects to, or is detected by, the wireless networks at our properties. We also collect information about your general location, using your zip code or postcode and IP address.
We collect Demographic Information. We may collect information like your ethnicity, gender, birth date, age, language spoken, housing status, current household size, current household type, annual household income, desired housing characteristics and desired housing location or community.
We collect Payment Information. We collect your credit card and other payment details if you make a purchase or sign up through some of our services.
We collect Employment-Related Information. When you apply for a job, we collect information you submit as part of your application and resume. This might include your work experience and previous employment, your education, the URL to your personal or professional websites, your workplace skill sets and certifications, whether you need a visa or require sponsorship, and/or salary expectations. We may also conduct a credit check, background check, and employment verification to the extent permitted by applicable law. If you apply for a job, you may choose to also voluntarily provide any of the following information: ethnicity, gender, disability status, and/or veteran status.
We collect Audio/Visual/Thermal Information. When you visit certain properties, we may record audio and video at the property. We may also collect information using infrared and heat-sensing technologies.
We collect and develop Inferences. Using the other pieces of personal information collected about you, we may draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.
We use personal information as described here.
We use the above-referenced categories of personal information for the following purposes:
We use information to provide you with services and fulfill your transactions.
We use information for marketing purposes. For example, we might use personal information to provide you with information about special promotions, retailer discounts, purchase incentives, prize, promotions, shopping guides, or offers. At some of our properties, we may collect and process audio and video to evaluate general shopping habits and reactions to advertisements. We might also use this information to send push notifications on our app and to serve you ads about our products and offers. We might tell you about new features or services. These might be our own offers or products, or third-party offers or products we think you might find interesting. You may opt-in to receive our email newsletters or to receive text messages from us. To learn about your choices for these communications, read the Choices section below.
We use information to respond to your requests or questions. We use information to contact you in response to your feedback or other matters related to our relationship with you (such as about this Privacy Policy or our Terms of Use). If your inquiries or feedback relate to your leases, purchases, or an account, we may also use your information to address the matter.
We use information to analyze and improve our products and services. For example, we may use your information to make our websites, apps, services, and products better. We might use your information to customize your experience with us and to conduct research and analysis.
We use information to comply with our obligations, administer our websites and services, and for property management or internal operations. For example, we use personal information to administer the websites, such as troubleshooting, data analysis, and testing.
We use information for security, safety, and due diligence purposes. For example, we may use personal information to protect our company, customers, and business partners and their respective personnel. We may also use personal information to protect our websites or our services, as well as to detect and investigate activities that may be illegal or prohibited (such as cyber-attacks or fraudulent transactions). We may also use information to conduct background, employment, and credit checks and to assess financial, reputational, credit, and other risks arising from any relationship or prospective relationship with you.
We use information for hiring purposes. For example, we use Contact Information and Employment-Related Information to review your job applications and contact you about employment opportunities. If you choose to voluntarily submit your ethnicity, gender, disability status, and/or veteran status in connection with a job application, we will use that information for statistical tracking purposes (not for hiring decisions), in accordance with applicable law.
We use information for verification purposes. For example, we will use certain pieces of personal information to verify your identity if you make requests pursuant to this Privacy Policy. The verification steps and the pieces of personal information that we request may vary depending on the sensitivity and nature of your request.
We use information as otherwise required, disclosed or permitted by law, or as we may notify you. We may use personal information to create deidentified or aggregated data which does not identify you or any other individual, or from which your identity cannot reasonably be ascertained. We may use and disclose this anonymous or aggregated data as we choose.
We collect personal information about you from various sources.
We collect personal information about you from various sources, directly and indirectly, including from the following sources:
We collect personal information directly from you. For example, we collect information if you sign up for an account, register to access the wireless network at our properties, enter into an agreement, participate in a promotion, contact us, sign up for our text and other messages, or sign up for investor alerts or other emails. We also collect Payment and Commercial and Preference Information if you make a purchase and we collect Employment-Related Information if you apply for a job. We also collect any personal information you provide if you post a comment, make a request, or complete a survey.
We collect personal information from your devices. We use tracking tools like browser cookies and web beacons to automatically collect information about you. We collect information when you interact with our websites, our apps, our ads, or our emails that we or our vendors send to you. We may also collect information from your devices passively using Wi-Fi technology. For example, we may collection information from your devices if they connect to or are detected by our Wi-Fi networks in our stores.
Third parties may also share your personal information with us. Our business partners, marketing companies, data aggregators, social media platforms, and other third parties may give us personal information about you. These third parties might include our marketing vendors, subsidiaries, and business partners. For example, when you interact with our content, advertising, or other features on these third-party sites or apps, cookies and similar technologies are used to automatically collect information about you and your device. We may also collect information about you from social media platforms, such as Facebook, LinkedIn, and Twitter. We may collect information that you make publicly available through your privacy settings on those social media platforms. We may also collect information from other third-party sources, such as data brokers, marketing companies, and publicly available sources.
We combine information. For example, we may combine information that we have collected offline with information we collect online, as well as with information provided to us by third parties. We may also combine information we get from a third party with information we already have.
We share your personal information with other parties.
We share each of the categories of personal information described above with the following parties:
We share personal information within the Maymont Homes family of companies and business units. We share information with our affiliates and subsidiaries. This includes future affiliates or subsidiaries.
We share personal information with our service providers and vendors. We share personal information with vendors who provide services to us or on our behalf. For example, we may share information with companies that help us operate our websites or provide analytics, site optimization, and targeted advertising and marketing. We may also share information with companies that help us fulfill your purchases and process your payments. Information shared with our vendors is subject to confidentiality agreements which require that they only use your information as we permit, in a manner consistent with this Privacy Policy.
We share personal information with our business partners and marketing companies. We may share information with third parties whose products or services we think may interest you. These parties may also share information with you about their products or services. We may also allow third parties to gather information about you on our websites, apps, and services. For more information about your choices regarding these communications, see the Choices section below.
We share information to comply with the law or to protect ourselves, our customers, and others. For example, we will share personal information if we are required to do so by law or legal process, including a court order or subpoena. We may share your information with law enforcement agencies or other governmental bodies, and with our legal, financial, and other advisors, in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose you or us to legal liability. This may include lawful access by U.S. or other governmental authorities, courts, or law enforcement agencies.
We share information as part of a transaction. We may share personal information as part of an actual or potential corporate transaction such as a merger, acquisition, joint venture, financing, or sale of some or all of our assets.
We share information for other reasons we may describe to you or as permitted by law.
You have certain choices about how we use your personal information.
You can opt-out of our marketing. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. We will process your request within a reasonable period of time. If you opt-out of getting marketing messages, we will still send you transactional messages. For example, we may still contact you about your purchases or reservations.
You can control certain cookies and tracking tools. To learn how to manage how we — and our vendors — use cookies and other tracking tools, and to read our Do Not Track policy, please click here. Our Do Not Track Policy: Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
You can control certain location permissions and notifications. To control the location permissions you provide when using a mobile app, adjust the permissions settings on your device. To manage notifications you receive on your mobile device, adjust your push notification settings on your device.
Maymont Homes may change or update this policy.
From time to time, we may change our privacy practices. We will notify you of any material changes to this Privacy Policy as required by law. We will also post an updated copy on our websites and apps. Please check our sites periodically for updates.
Contact Us If you have any questions, comments, or concerns with this Privacy Policy, please do not hesitate to contact us at: privacy@maymonthomes.com